Information from Portsmouth Housing Options

Looking for a home

What to do if you become homeless

Advice and help if you are sleeping rough


Shelter’s National Homeless Advice Service

Shelter’s National Homelessness Advice provide FREE expert advice, training and support to professionals working in local authorities, voluntary advice agencies and public authorities in England. Visit the website.

Funded by the Ministry for Housing, Communities and Local Government (MHCLG) and delivered by Shelter, their team is available to help professionals and voluntary sector agencies deal with a wide range of issues that can impact on an individual’s housing situation, delivered in a way that is tailored to your level of knowledge and that can be practically applied in your role.

They offer a series of free 90-minute webinars via Zoom on subjects such as Casework skills: Good practice, Introduction to Welfare Benefits, Dealing with Landlord Harassment and Unlawful Eviction, Suspending a warrant, and Recognising Coercive Control.


Factsheets can be used by members of the public and professionals. Each factsheet aims to give a general overview of a particular housing or welfare subject, covering Benefit Cap, Bedroom Tax, Housing benefit (under 35s), Tenancy deposit schemes, illegal eviction and more. View the factsheets here.

They have also produced a number of guides for the public:

  • How to exit homeownership through a voluntary or assisted voluntary sale (AVS) guide
  • Are you worried about your mortgage?
  • Housing options for ex-Service personnel
  • Housing options for offenders
  • A guide for those suffering economic abuse who are worried about their economic situation and finding somewhere safe to live, produced in partnership with Surviving Economic Abuse

Access the guides here.

Adult safeguarding and homelessness: A briefing on positive practice

The purpose of this briefing from the Local Government Association is to assist senior leaders, such as members of Safeguarding Adults Boards (SABs), as well as commissioners, practitioners and operational managers who are working across relevant sectors and agencies in this field, to support people who are homeless and at risk of or experiencing abuse or neglect. This briefing includes learning from SARs.

Rethinking Rough Sleeping in the Pandemic

This open access article from RiP (Research in Practice) talks about homelessness in the light of the pandemic, and lists 4 key recommendations and examples of new challenges relating to Covid:

  • Working together locally towards systems and culture change to support joined-up working across teams
  • Ensuring people with care and support needs are at the centre of decision making
  • Ensuring practitioners are informed and supported
  • Raising public awareness of the issue of rough sleeping and challenging bias