Family Approach

A Family Approach is one that secures better outcomes for children (including unborn babies), adults with care and support needs, children and their families by co-ordinating the support they receive from Adult and Children and Family Services. The support provided by these services should be focused on problems affecting the family as this is the only effective way of working with families experiencing the most significant problems.

Resources for professionals

Family Approach protocol

The 4 Safeguarding Adults Boards and 4 Safeguarding Children Partnerships from Hampshire, Isle of Wight, Portsmouth and Southampton have developed a protocol to support professionals to work effectively together to achieve better outcomes for adults, children and their families across all areas. Access the protocol here.

Family Approach toolkit

The toolkit contains a range of resources to support professionals to embed the Family Approach in their practice. This includes case studies, a glossary of terms, practical tips, and short guides on a range of issues. Access the toolkit here:

Safeguarding families during the Covid-19 crisis

Access the resources about safeguarding during Covid-19 from the Social Care Institute for Excellence:

Learning from Safeguarding Adults Reviews – Family Approach

In this video, Professor Michael Preston-Shoot talks about some human stories that emerged from Safeguarding Adults Reviews and the evidence base about best practice when working with individuals, their families, and their wider networks. Click here to view the video.

Adverse Childhood Experiences (ACEs)

Adverse Childhood Experiences (ACEs) are traumatic events that affect children while growing up, such as living in a household affected by domestic violence, substance misuse or mental illness. Research has identified that people who experienced four or more types of ACE – which includes sexual abuse as well as emotional and physical neglect and exposure to domestic violence – are ten times more likely to be involved in injecting drug use, seven times more likely to be alcohol-dependent and 12 times more likely to have attempted suicide.

Learn more about ACES from this short animated film.


Contact details

In an emergency, or if you suspect you or someone else is in immediate danger, phone 999.

Portsmouth Children’s Services

Phone: 023 9268 8793


Out of Hours (5:00pm – 8:30am): 0300 555 1373

Portsmouth Adult Services

Phone: 02392 680810


For advice on how to make a referral, and to access a referral form, please visit: